Sunny Worldwide Logistics | The story of freight forwarding operation

Forwarder as a cost to save the customer for the idea, accepting the entrustment of the customer to complete the transport of goods of every link of the industry, for the operators, more requirements to have the general professional/efficient/high logicality and rich experience, to ensure safety/quickly complete the whole process, only effective team can help customers to solve every emergency situation, prevention.

Remember in July this year, we received from overseas customers of X company commissioned, specify a batch of goods from Shanghai by sea to vancouver, Canada, the customer request four factories spell ark, and buy a container, walk own ark, everything went well in the beginning, until customs clearance link, due to the supplier for the customs declaration is not professional, make customs clearance data made a mistake and hide the goods model, because the goods are machinery, for the sensitivity of the model, cause the customs seized the entire cabinet.

The supplier was not clear about the seriousness of the problem and thought that it only needed to inform the customs of the correct model and information again. After our company's continuous communication and reminding, we finally made the supplier understand the seriousness of the problem. At that time, the goods had been detained by the customs, and they needed to go through a lot of examination before they could arrange to pick up the container again.

Which need to pass the customs inspection - submitted to buckle goods - approval - line open tank inspection - delete manifest after dismantling ark - will delete the original customs declaration to customs declaration - cabinet container to the port by customs buckle goods area, according to the usual experience, fastest probably need a month, and this ticket goods or four suppliers, only take longer.

From the initial inspection to the final release of goods, although there was something wrong with the goods of one company, the customs required the whole container to be inspected again. The materials of the four suppliers were submitted to the shipping company and the customs for no less than five times.

A large number of supporting documents and materials are produced by our company's operation and customs declaration personnel. The unprofessionalism of the supplier leads to the fact that the operation can only be modified again and again to make zero mistakes.

How to provide accurate information?How to communicate with shipping department and customs simultaneously?How to ensure that every piece of information provided by the supplier is accurate when the supplier is not professional?These are all issues that need to be addressed.

Four suppliers, is more complicated to operate trival, per the information provided a supplier is different, all need through the operation/customs broker/customs review three times, and our company and customs declaration of single back and forth, fear of the materials are delivered to the customs, if any problem, it is difficult to explain, but the last information can be through customs approval.

However, the customs requires the stamped original documents to be sent out every time, which takes a long time and provides so much information that it has exceeded the time for the general customs to detain goods.

Fortunately, thanks to the combined efforts of the customs declarer and operator, the goods were released again in about three weeks and ready for shipment.

Thanks to the communication and efforts of the operator and the customs declarer, the container storage yard only stayed for less than three weeks, and the container was self-provided, which saved the customer a great deal of warehousing and leasing, so that the container could arrive at the port timely within the delivery time of the foreign customer under the best condition.

From the initial inspection to the final release of goods, although there was something wrong with the goods of one company, the customs required the whole container to be inspected again. The materials of the four suppliers were submitted to the shipping company and the customs for no less than five times.

A large number of supporting documents and materials are produced by our company's operation and customs declaration personnel. The unprofessionalism of the supplier leads to the fact that the operation can only be modified again and again to make zero mistakes.

How to provide accurate information?How to communicate with shipping department and customs simultaneously?How to ensure that every piece of information provided by the supplier is accurate when the supplier is not professional?These are all issues that need to be addressed.

Four suppliers, is more complicated to operate trival, per the information provided a supplier is different, all need through the operation/customs broker/customs review three times, and our company and customs declaration of single back and forth, fear of the materials are delivered to the customs, if any problem, it is difficult to explain, but the last information can be through customs approval.

However, the customs requires the stamped original documents to be sent out every time, which takes a long time and provides so much information that it has exceeded the time for the general customs to detain goods.

Fortunately, thanks to the combined efforts of the customs declarer and operator, the goods were released again in about three weeks and ready for shipment.

Thanks to the communication and efforts of the operator and the customs declarer, the container storage yard only stayed for less than three weeks, and it was self-provided, which saved the customer a great deal of storage rent, and made the cabinet arrive at the post in time within the delivery period of the foreign customer under the best condition.

From the above story, it can be seen that the professionalism of operation and customs declaration is of great importance to the shipment of goods. Thanks to the continuous training and accumulated experience of the company, SUNNY WORLDWIDELOGISTICS（SHENZHEN）LIMITED has an excellent team to serve customers and get the full support of customers!