Customer case | China to Malaysia refractory export transportation by sea
1. Business background
The client of this project is a private client operating a refractory business in Malaysia.
The customer gets in touch with Sohang.com through peer recommendation, entrusts the factory to pack, the yard packs, makes documents, declares at customs, and transports by sea.
The products involved in this project include quartz sand, water skis, upper nozzles, lower nozzles, thermocouples, asbestos cloth and other goods.
2. Business Difficulties
01. The customer operates many products, and the delivery involves a wide area.
02. There are many product names involved, and it is difficult to classify and make materials.
03. The volume of cargo is relatively large, and the general ship booking space cannot book such a volume of cargo space.
3. Solutions
01. Delivery communication
The logistics consultant arranges Qingdao, Tianjin, Lianyungang, Ningbo, and multi-port bookings according to the customer's delivery address.
02. Pick up and pack
The pick-up address close to the port directly picks up the container. If it is far away from the port, use the domestic trade bulk truck to pick up the goods at the factory and mention our own yard for packing, which can help customers save costs.
03. Carton quantity guarantee
The logistics consultant has signed a centralized procurement method with a number of airlines, which can guarantee the basic problems of dozens of boxes for customers at one time.
04. Operation details
The driver supervises the installation on site and takes pictures during the packaging process; counts the quantity of products and inspects the outer packaging; takes pictures of packing and reinforcement; checks the items at the destination and takes pictures;
Risk Aversion
Because there are many types of products transported in this project, and they are refractory materials, some of which require procedures such as commodity inspection quotas.
Therefore, we arranged logistics consultants specializing in the export of refractory materials, and formed an operation team to reasonably classify and sort out a complete set of customs declaration materials for customers.
Customer Reviews
After the goods of this project arrived at the port of destination, the customer unpacked and inspected the goods and found that there was no damaged packaging, which was recognized and praised by the customer.
The customer believes that in order to prevent the goods from being damaged in the box, fillers are also placed in the wooden box, which is very professional. I am very satisfied with this service, thoughtful in every aspect.
