The customer almost ran away after hearing the quotation, but finally came back
EArlier this year,Sunny Worldwide LogisticsSenior SalesChelseareceived one U.K. clientWilliamInquiry, need to1X40HQHome leisure woven chairs and marble table,from Shipping from Shenzhen, China to Felixstowe, UK .
ChelseaGive in detail U.K. clientWilliamIntroduced the goods From Shenzhen, China to Felixstowe, UK Shipping method and shipping time, and list from Shenzhen, China to Felixstowe, UK The list of related expenses, and it is especially important to let U.K. clientWilliamclearly understood From Shenzhen, China to Felixstowe, UK The fee structure and calculation method, but the customer thought it was too expensive, and there was no reply later.ChelseaSad, she feels as though she has lost this client.
A week later, without further ado, the British customer askedChelseaArrange for loading.ChelseaVery pleasantly surprised, the previous efforts have paid off. laterChelseafollowing U.K. clientWilliamIn the process of communication, we will know U.K. clientWilliamBy logisticsAThe low price offered by the company is attractive. After communicating for a period of time, I found this company quotation Unreliable, there are many hidden costs. U.K. clientWilliamtoldChelseawith logisticsAPart of the chat content of the company:
" These fees are imposed by governments or other agencies, and we cannot avoid or reduce these fees. We can only pay these fees in accordance with the regulations to ensure that the goods can pass through customs and other checkpoints smoothly. "
" These fees are charged by our partners and we cannot control or reduce these fees. We can only pay these fees according to the contract to ensure the smooth transportation of the goods. "
logisticsA The fee quoted by the company is vague, for this ticket Cargo from Shenzhen, China to Felixstowe, UK, U.K. client William Decisively chose to give up the logisticsAcompany.
U.K. clientWilliamI heard from my friends before Some logistics company meeting launched a low-cost service, In fact, after the transportation is arranged, the price will be raised on the ground. In order to avoid stepping on the pit, U.K. clientWilliam again rediscoverSunny Worldwide Logistics ,hope we can arrange this ticket Shipping of goods from Shenzhen, China to Felixstowe, UK.
Sunny Worldwide Logistics Senior SalesChelsea Very understand customer concerns, In the process of re-cooperating, Chelseaagain Explained to customers in detail From Shenzhen, China to Felixstowe, UK Various expenses during the transportation process allow customers to have a clearer understanding of the entire process. And through online face-to-face video, took customers to visitSunny Worldwide Logisticsown1800Square Grade A office building and Shenzhen Yantian warehouse.
from Shenzhen, China to Felixstowe, UK during shipping, Sunny Worldwide Logistics In strict accordance with the contract, guaranteed Leisure table and chairs Safe and on time. At the same time, it also provides timely tracking and feedback services, so that customers can keep abreast of the goods From Shenzhen, China to Felixstowe, UK Shipping condition. This kind of professional and considerate service makes U.K. clientWilliam right Sunny Worldwide Logistics Generates a high level of trust and satisfaction.
Sunny Worldwide Logisticsis in Shenzhen with more than20An international logistics company with years of experience, Transparent price with no hidden fees yesSunny Worldwide LogisticsOne of the reasons for persevering,Sunny Worldwide Logistics90%It is a repeat customer, it is based on the trust of old customers and new customers that makesSunny Worldwide LogisticsThree years into the top 100, Shenzhen is in the top three.
