Why do people "love and hate" about the ddp service?

Why do people "love and hate" about the ddp service?

In general understanding, "ddp service‘’ is to sign a contract with the freight forwarder. After the goods are handed over to the freight forwarder, all the affairs will be taken care of by the freight forwarder. Just wait for the goods to be delivered to the door with peace of mind, but the actual situation is far more complicated. many.  

01 The goods have changed hands many times, who should I contact if the goods are lost?
In the ddp service model, freight forwarders will often refuse to provide transportation and customs declaration documents, such as the shipowner's bill of lading (MBL) and customs declaration, on the grounds of "cargo consolidation". Even though some freight forwarders will provide their own non-vessel common carrier bill of lading (HBL), the format and content of such bills of lading are often full of loopholes. There is no effective information for the supplier to track the status of the cargo, and it cannot protect the cargo owner in case of disputes The role of interests.

At this time, if the freight forwarder changes hands of the goods many times after receiving the order, but cannot strictly control the next buyer, the state of the goods will inevitably be uncontrollable. Not to mention that the transportation method and delivery period agreed at the beginning cannot be guaranteed, the legal relationship between the freight forwarder and the freight forwarder has become more and more complicated in the transfer of hands again and again. A difficult problem.

02 The container was inspected and the normal goods were gone?
To discuss the risks of LCL transportation, we first need to set a premise, that is, "double clearance to door transportation" is not the norm in the industry. Suppliers exporting "sensitive" goods are more interested in door-to-door clearing. The supplier understands the risks of this shipment, and the freight forwarder naturally understands the risks of this shipment, but everyone is taking chances.

One of the important reasons is that goods that go through Shuangqing to the door are usually transported in joint containers. In order to ensure the smooth passage of "sensitive" high-cost goods, some freight forwarders may load sensitive goods first and then normal goods when loading containers. At this time, if the container is inspected by the customs, the normal goods in the container will also be "sitting together".

03 The price is super low, do you miss it?
not necessarily! You need to pay special attention when encountering low-price services. Some small-scale freight forwarding companies use low prices to attract customers. After receiving the goods, they immediately ask for a price increase with the mentality of "the goods are in my hands anyway". What's more, after receiving the goods and freight, they disappear directly and can no longer be found. The owner's goods are unmanaged or have disappeared.

As mentioned above, goods that use double clearance to door may be more sensitive. Even if this happens, the cargo owner may not take any effective action. Some freight forwarders have such a mentality of grasping the goods. Unscrupulous.

04 How to prevent risks?

Start from the source and choose a reliable partner

Pies and traps often appear together. When choosing a freight forwarder, you must not be attracted by unreasonable low prices. In the case of relatively stable market conditions, low prices are the spokesperson of risks.

Conducting a comprehensive credit investigation on freight forwarders before cooperation can help cargo owners screen out a group of "unreliable" companies. For example, if a newly established freight forwarding company has been involved in several freight forwarding contract disputes as defendants in the past year, would you still seek cooperation with him?

Throw away your illusions and keep track of the status of your goods at all times

For the double-clearance-to-door transportation mode, the consignor will get rid of the idea of "leaving all problems to the freight forwarder". No matter how perfect the contract is, evidence will be needed to support your claim if something goes wrong. Before delivering the goods to the forwarder, the owner must do the following:

1. Keep the delivery documents of the goods and truthfully declare the value of the goods;

2. Keep an eye on the shipment situation of the goods and require the freight forwarder to provide complete carrier and container information;

3. Regularly follow up the transportation of goods and keep the transportation records provided by the freight forwarder.